サポート
MESH製品に関するサポートページです。MESH製品のことで困った時に役立つさまざまな情報をご案内します
Support
Welcome to the support page. To find the answer to your question, please select the category related to your question.
General information
FAQ
- What is MESH?
- Is MESH available on Android?
- Is it possible to buy a kit of multiple MESH tags?
- Do you have any plans to add more new features to MESH?
- Which countries are MESH available in?
- What languages are supported on the MESH app?
How to use
Information
If you think there is a malfunction
- Is there support if I have a question or issue?
- I'm an Indiegogo backer, is there support for my purchase?
- Is MESH waterproof?
- What do I do if the MESH Tag will not turn on?
- MESH is paired to my device, but it is not responding.
- The MESH Tag keeps unpairing from my device.
Others
- Privacy Policy / Your California Privacy Rights
- MESH WEB SERVICE TERMS OF USE
- MESH Software END USER LICENSE AGREEMENT
- A list of models that the MESH application can install
- How can I contact your support team?
- Is there a warranty for MESH?
MESH Tags
Common Items
- What is each part of a MESH tag called?
- How do I turn on a MESH Tag?
- How do I pair MESH Tags via Bluetooth to the MESH app?
- Can I use MESH outside?
- Can one MESH tag do multiple tasks?
- How do I charge MESH?
Move tag
Button tag
LED tag
Motion tag
Brightness tag
Temperature and humidity tag
GPIO tag
MESH App
Common Items
- Check if both MESH Hub and your smart device have Bluetooth turned On
- How to share data from MESH App. ("Add data to share.")
- New Android Users! How update MESH tags for Android Devices (Firmware Update)
- Where can I download MESH App?
- How does the MESH App work?
- Do I need to keep the MESH app running and nearby to use the MESH tags?
Recipe
Software tag
Software tag – logic
Software tag – device
Software tag – Expansion: Gmail
Software tag – Expansion: Philips hue
Software tag – Expansion: IFTTT
Software tag – Expansion: OLYMPUS AIR
- How does the Olympus AIR tag work?
- The Olympus AIR tag isn't working.
- How can I start using OLYMPUS AIR?
- The OLYMPUS AIR isn't connecting to my smartphone or tablet.
- Can I use the Olympus AIR live view feature on the MESH app?
- I changed the setting, but it does not get reflected in the pictures.
Software tag – SDK
MESH Hub
- Check if MESH Hub is ready for setup
- How to install MESH Hub app on a Raspberry Pi
- How to reconnect MESH Blocks to MESH Hub
- How to recover MESH Hub
- How to stop MESH Hub
- How to uninstall MESH Hub