What can I do if a Gmail tag stops working?

If you're having trouble with your Gmail tag, please try the following troubleshooting tips:

  • Wi-Fi - Check the internet connection of your smartphone or tablet. If it isn't connected to the internet, please enable the internet connection using your Setting on your iPad;
  • Gmail Account - Check whether Gmail is working properly from an Gmail web service or application.
  • Re-Authenticate the Gmail Tag, by pushing “Reauthorize Gmail” after activating the dialogue by tapping the Gmail Tag icon on your tag list.
  • Activate a dialogue by tapping the Gmail Tag icon on your tag list, and push “Forget this Tag” once and delete Gmail Tag. Then, re-add the tag back on your tag list.