Is there a warranty for MESH?

MESH Tags have a one (1) year limited warranty.

 

 Takeoff Point LLC (“Company”) warrants this product against defects in material or workmanship for the original owner and any subsequent end user owner(s) (“You” or “Your”) for the time period as set forth below. Pursuant to this Limited Warranty, Company will, at its option, (i) repair the product using new or refurbished parts or (ii) replace the product with a new or recertified/refurbished product of the same (or similar) model. For purposes of this Limited Warranty, “recertified” or “refurbished” means a product or part that has been returned to its original specifications. In the event of a defect, these are Your exclusive remedies. Company does not warrant that the operation of the product will be uninterrupted or error-free.


Term:  For a period of one (1) year from the original date of purchase of the product, Company will, at its option, repair or replace with a new or refurbished product or parts, any product or parts determined to be defective. This Limited Warranty shall apply to any repair, replacement part or replacement product for the remainder of the original Limited Warranty period or for ninety (90) days, whichever is longer. Any parts or product replaced under this Limited Warranty will become the property of Company.
This Limited Warranty is valid only in the United States.


This Limited Warranty covers only the hardware components packaged with the product. It does not cover separate accessories, technical assistance for hardware or software usage.  Any software or other included content is provided “AS IS” with no warranty. Please refer to any End User License Agreement(s) included with the product for Your rights and obligations with respect to the software or content.
For specific instructions on how to obtain warranty service for this product, visit the Company support site: http://meshprj.com/support/.  A dated purchase receipt is required to obtain warranty service. It is Your responsibility to remove or backup any removable media or parts, data, software or content (like pictures, music, videos, etc.). Company will not be responsible for any such damage or loss.


This Limited Warranty only covers product issues caused by defects in material or workmanship during ordinary consumer use; it does not cover product issues caused by any other reason, including but not limited to product issues due to: (i) commercial use, (ii) accidental damage; (iii) computer or internet viruses, bugs, or worms; (iv) acts of God, (v) misuse or abuse; (vi) limitations of technology, (vii) cosmetic damage; or (viii) or modification of or to any part of this product.  This Limited Warranty does not cover any product where the factory-applied serial number has been altered or removed from the product.


LIMITATION ON DAMAGES: COMPANY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OR CONDITION ON THIS PRODUCT. NOR SHALL RECOVERY OF ANY KIND AGAINST COMPANY BE GREATER THAN THE PURCHASE OF THE PRODUCT.
DURATION OF IMPLIED WARRANTIES OR CONDITIONS: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to You.

 

This Limited Warranty gives You specific legal rights and You may have other rights which vary from jurisdiction to jurisdiction.Read the following Dispute Resolution provision carefully. It details Your rights and instructions should a dispute related to the product arise.
What Happens If We Have A Dispute: Should a dispute or claim arise related to the product, Your purchase and/or use of the product, the terms of this Limited Warranty, or any service provided under the terms of this Limited Warranty (including any repair or replacement) (“Dispute”), You and COMPANY agree that the Dispute shall be resolved exclusively through binding arbitration. YOU UNDERSTAND AND ACKNOWLEDGE THAT BY AGREEING TO ARBITRATION, YOU ARE GIVING UP THE RIGHT TO LITIGATE (OR PARTICIPATE IN AS A PARTY OR CLASS MEMBER) ANY DISPUTES IN COURT. You also agree that ANY DISPUTE RESOLUTION PROCEEDING WILL ONLY CONSIDER YOUR INDIVIDUAL CLAIMS, AND BOTH PARTIES AGREE NOT TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, REPRESENTATIVE ACTION, CONSOLIDATED ACTION, OR PRIVATE ATTORNEY GENERAL ACTION.  Despite the above, You have the right to litigate any Dispute on an individual basis in small claims court or other similar court of limited jurisdiction, to the extent the amount at issue does not exceed $15,000, and as long as such court has proper jurisdiction and all other requirements (including amount in controversy) are satisfied.


Arbitration Instructions. To begin Arbitration, either You or Company must make a written demand to the other for arbitration. The Arbitration will take place before a single arbitrator. It will be administered in keeping with the Expedited Procedures of the Commercial Arbitration Rules, and the Supplementary Proceedings for Consumer-Related disputes when applicable (“Rules”) of the American Arbitration Association (“AAA”) in effect when the claim is filed. You may get a copy of AAA’s Rules by contacting AAA at (800) 778-7879 or visiting www.adr.org.

The filing fees to begin and carry out arbitration will be shared between You and Company, but in no event shall Your fees ever exceed the amount allowable by the special rules for Consumers Disputes provided for by AAA, at which point Company will cover all additional administrative fees and expenses.  This does not prohibit the Arbitrator from giving the winning party their fees and expenses of the arbitration when appropriate pursuant to the Rules. Unless You and Company agree differently, the arbitration will take place in the county and state where You live, and applicable federal or state law shall govern the substance of any Dispute during the arbitration. However, the Federal Arbitration Act, 9 U.S.C. § 1, et seq., will govern the arbitration itself and not any state law on arbitration. The Arbitrator’s decision will be binding and final, except for a limited right of appeal under the Federal Arbitration Act.


Opt-Out Instructions. IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION PROVISION HEREIN, then You must so notify Company in writing within 30 days of the date that You purchased the product.  Your written notification must be mailed to Takeoff Point LLC 16535 Via Esprillo, San Diego CA 92127, Attn: Legal Department. Your written notification must include (a) Your NAME, (b) Your ADDRESS, (c) the DATE You purchased the product, and (d) a clear statement that “YOU DO NOT WISH TO RESOLVE DISPUTES WITH ANY SONY OR TAKEOFF POINT ENTITY THROUGH ARBITRATION AND/OR BE BOUND BY THE CLASS ACTION WAIVER.”
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and You will continue to enjoy the benefits of the Limited Warranty.